- 1.5" Brass side release buckle, D-ring & Chicago screws.
- 1.5" wide heavy duty Biothane webbing.
Hardware - Our hardware options are all plated metals with the exception of our solid brass option. Please keep in mind that brass is the most durable, whereas our plated hardware can chip and become weathered over time if not taken care of properly. Please follow our cleaning guidelines to maintain longevity of your new Whisker Squad gear.
* Due to the nature of our collars being 100% custom to neck size & colour options chosen, we cannot offer returns or exchanges. Please measure your pets neck size precisely and avoid measuring previous collars. For an example on what measuring your pets neck would look like, check out the FAQ page.
This dog collar is not adjustable and requires exact measurements to ensure proper fit for your pet. Please measure your pets neck precisely and exactly how you want the collar to fit. For guidance on how to measure, please see listing photo, FAQ page and details below.
To measure your dogs neck size, use a tape measure (a soft one) and measure the circumference of your pets neck while standing (exactly how you would like the collar to fit, not too tight, not too loose and fur doesn't count!).
*If you do not have a soft tape measure, you can use a string to measure the neck and then use a rigid tape measure to measure the string.
* Due to the nature of our collars being 100% custom, we cannot offer returns or exchanges. Please ensure you measure precisely.
- Colour can vary from the photograph due to monitors showing colours differently.
- If you do not see your pets size available, please message me prior to order and we can customize your order for you.
Our gear can withstand almost anything! But despite the super durability, it is important to inspect your pets gear regularly for any signs of wear and tear. Whisker Squad cannot be held liable for any injuries resulting from the improper use of products.
All you need is a little soap and water to clean your new Whisker Squad gear! Our collars and leashes are perfect for playing in the water and mud because they are waterproof. But be sure to clean off with soap and water and dry with a soft cloth to maintain longevity of your Whisker Squad gear. Salt water and abrasive substances can over time damage your plated hardware, if choosing to play in salt water, brass will be the best option for you.
If your leash or collar was exposed to a stinky substance, you may wish to wipe it down with some diluted white vinegar which will help neutralize any smelly odours.
Whisker Squads processing time is between 1 to 2 weeks. This is the time that it will take for us to handcraft your pets new gear in our shop. The time frame does not include the shipping time.
We try our best to handcraft and ship items out quickly, however the quality of our products is of the utmost importance. Please message us for expected delivery status if you need a rushed order.
For all customers, orders are shipped via tracked mail, this means that you can follow along and track the progress of your new gear as it ships to your house. For international orders, please keep in mind the time it takes to clear customs.
